Shipping Policy
Shipping Policy
At Sorose Official, we are committed to delivering your orders quickly and reliably across India.
Order Processing & Delivery Time
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Processing Time: All orders are processed and shipped within 24 hours (excluding weekends and public holidays).
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Delivery Time: Estimated delivery time is 3 to 5 business days across India.
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Once your order is shipped, you will receive a tracking number via email for real-time updates.
- Replacement product will be delivered within 7 days
Shipping Charges
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Free Shipping: We offer free shipping on all orders no hidden fees or extra charges!
Order Tracking
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After dispatch, a confirmation email will be sent with tracking details.
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You can track your order via our courier partner’s website using the provided tracking number.
Shipping Restrictions
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We currently ship only within India.
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International shipping is not available at this time.
Shipping Delays
While we strive for timely deliveries, occasional delays may occur due to:
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Weather conditions
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Courier service disruptions
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Unexpected surges in order volume
We appreciate your patience and will keep you informed in case of any significant delays.
Lost or Damaged Packages
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Lost Packages: If your order is lost in transit, please contact us at info.soroseofficial@gmail.com, and we’ll work to locate or replace it.
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Damaged Packages: If your package arrives damaged, please email us within 48 hours of delivery, including photos of the package and the item(s), so we can resolve the issue promptly.
Need Assistance?
For any shipping-related inquiries, feel free to contact us at info.soroseofficial@gmail.com. We're here to help!