FREQUENTLY ASKED QUESTIONS

FAQ

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How do you offer such affordable prices?

We work directly with trusted manufacturers and cut out unnecessary middlemen. This allows us to keep costs low while still maintaining high quality in every outfit.

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Where do you import your products from?

Our products are carefully sourced from including Vietnam ensuring you get the latest trends and the genuine quality sneakers.

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Do your sneakers come with a warranty?

• 1-Year Warranty on Quality – We import directly from manufacturers

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What is your return policy?

We offer a 30-day easy return policy. If you’re not satisfied, you can return or exchange your item within 30 days of receiving it.

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How fast is delivery?

We provide 2–3 days urgent delivery across most areas, and standard shipping times vary depending on your location.

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How can I contact customer care?

You can reach us anytime at info.sorose@gmail.com — our support team is always ready to help.